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Ozplaza.living is a leading professional eBay Megastore headquartered in Melbourne, and is a proudly Australian owned and operated business. We deliver a wide range of products, from deluxe pet supplies to economical lifestyle goods, to provide you with a premium eBay experience.

Ozplaza.living has been at the frontier of business on eBay Australia since 2009. We offer detailed product descriptions and images to give you a real advantage in finding the products you’re looking for. We strive to deliver a wide range of unique and high quality products, sourced directly from top manufacturers and sold at bargain prices.

With a cutting edge online operating system and fantastic customer support, buyers are guaranteed to receive quick replies to enquiries, prompt delivery to your home or business, and outstanding after-sales service.

Methods of payment we accept:

Bank transfer and all major credit cards through Paypal. If you are making a bank transfer, please leave your exact eBay username as a reference (otherwise your payment will not be identified and cleared).

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• All items are dispatched from our warehouse in Melbourne, Australia.


• We regret that our warehouse is not accessible to the public, so we do not offer a pick-up option.


• The ‘estimated postage cost’ in our shipping calculator is the actual postage and handling cost that we charge.


• The shipping fees we charge include postage and handling fees. If you have selected registered post, tracking numbers are provided via eBay when your order has been dispatched.


• We work with different courier partners to provide reasonable freight costs and quality service. The type of courier is depending on the size and weight of each item and the delivery location.


• Postage and handling fees are calculated based on the weight and size of each product. Hence, discounts on freight costs are not available.


• Combined postage for different products is not available as size and weight limitations generally prevent items from being dispatched in one consignment.


• Some products may be dispatched in more than one carton.


• We currently only dispatch to addresses within Australia.


• We aim to dispatch all products within one working day of your full payment being made. If you need to cancel a purchase after the product has been dispatched, note that the postage fee may not be refundable. Additional postage fees may apply for redelivery or redirection requests.


• If you have a change of mind and wish to return your item after receiving it, please note we will need to deduct applicable freight fees from your refund plus a 10% restocking fee will apply.


• Buyers need to agree with the above postage and handling terms before purchase.

We accept returns. Please contact our customer service team immediately if:

• You have changed your mind and wish to request a return

• Your product was damaged during transit

• You wish to make a warranty claim for any product you have purchased (see our warranty terms and conditions for full details)

• You are not satisfied with any product that you have purchased

Please note that you must comply with all return instructions provided to you via your registered email address. All returns must be directed through Customer Service. Please do not return or post items before obtaining instructions from us - if you do, there is a risk that your returned item may not be identifiable and your returns may not be accepted. Applicable freight fees plus a 10% restocking fee will be deducted from your refund in cases where you have changed your mind and wish to return your product. This also applies to orders cancelled while in transit.

Online support is available 7 days a week. If you have any queries, please feel free to contact us via eBay.